Shipping policy
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AuraZen is a self-care brand designed to bring balance, light, and calm into your everyday life. We specialize in at-home wellness essentials—from red light therapy and massage tools to aromatherapy and natural enhancers.
We ship most products directly from our U.S. and international fulfillment centers to ensure fast delivery and product availability.
Orders are typically processed within 1–3 business days. Delivery times vary by location, averaging 3-7 business days for most countries.
Yes! We proudly ship worldwide. Shipping rates and delivery times will be calculated at checkout.
Product & Usage
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Yes. All AuraZen products are designed with safety and quality in mind. We source from trusted manufacturers, and each product undergoes quality checks before shipping.
Our Red Light Therapy products come with detailed instructions. In general, we recommend 10–20 minutes per session, 3–5 times per week for optimal results.
Our Natural Enhancers line includes supplements like Shilajit, Bee Venom Cream, and Collagen blends—all designed to boost energy, vitality, and overall well-being naturally.
Returns & exchanges
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We offer a 30-day return policy for unused or defective items. Simply contact our support team at support@aurazen.com with your order number, and we’ll guide you through the process.
If your order hasn’t been processed yet, we’ll gladly modify or cancel it. Please reach out to us within 12 hours of placing your order for the fastest servic
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